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Traveler FAQs
Answers to the questions we get asked most about booking, cancellations, and travel documents.
Enter your departure city, destination, and travel dates in the search box, choose the number of travelers, and hit search. Pick a flight from the results, review the fare details, and complete your booking by entering passenger details and payment information.
Yes, most domestic flights can be cancelled or rescheduled from the 'My Bookings' section. Charges depend on the airline's fare rules and how close to departure you make the change. We'll always show applicable fees before you confirm.
Web check-in is available for most domestic airlines and usually opens 24 to 48 hours before departure. You can complete it directly from your booking confirmation email or the 'My Bookings' page and download your boarding pass.
You'll need a valid government-issued photo ID such as an Aadhaar card, passport, driving license, or voter ID, along with your e-ticket or boarding pass. Children may need a birth certificate if they don't have a photo ID.
Baggage allowance varies by airline and fare type, typically ranging from 15kg to 25kg for check-in baggage and 7kg for cabin baggage. The exact limit for your flight is shown on the fare details page before you book.
Our support team is available 24x7 through phone, email, or WhatsApp chat. You can find all contact details on our Contact Us page, or reach out directly from the help section in your account.
